Frequently Asked Questions
Got a question about Apples and Pears? Read on for details about our brand, policies and shopping with us.
1. When will my order be sent out?
If you place your order before 4pm Mon-Sat it will be posted the same day.
2. Do you ship internationally?
Yes. View our policy for more info.
3. I need something by a specific date, can you do that?
We offer next day delivery for UK customers. Contact us to check if you need it by a certain date.
4. You're sold out of the size I need. Will you be restocking?
Drop us an email and we’ll let you know when it’s back in stock.
5. Where are you based?
Colchester, in the UK.
6. Are you looking for models?
We work with a number of models. If you are interested in modelling, email us a photo, contact details and tell us where in the UK /world you are based so we can consider you for an upcoming event or photoshoot.
7. Do you sell wholesale?
Not at the moment – we will do soon though.
8. What is your return policy?
No quibble returns within 30 days. View our policy for more info.
9. Do you offer discount codes?
Sometimes we do, follow our social media channels to stay in the loop!
10. Do you do shows?
Yes! Many new customers first find us at a show. Stay updated on social media or bookmark our dedicated events page.
11. Do you have a shop I can visit?
No, but we do offer a “pop up boutique” service to shops in Essex.
12. What sizes do you stock?
Size 16 to 32.
13. How accurate are your sizes?
We handpick clothes for their superior cuts, but truly believe that it is the measurement that counts when buying clothes. As such we measure EVERY garment ourselves so you can be sure of a good fit. We are the only company to do this! See our fitting guide for more info.
14. Where can I buy your clothes?
Online on our website, and at various shows. Have a look at our events page to find out where you can find us next.
15. I haven’t heard of you before – are you a big brand?
We are a small brand, with the professionalism of the big names out there! What you get from us is authenticity (we live and breathe plus-size fashion) and great personal service.
16. What is your company ethos?
Authentic, professional and body-positive! We use curvy models of all sizes so customers can see how our clothes fit on real women. Our aim is to inspire women to feel confident and gorgeous in their own skin.
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